Wed Apr 26, 2017 - Unforseen Further Delays
Hello fans of Sergals, Nevreans, and everything else from the world of Vilous.
It's with a heavy heart that I explain this further delay with the pre-ordered Dakimakura Covers and T-Shirts.
As some of you know, late last month we finally received our current shipment of products, after a serious set of manufacturing errors and an agonizing shipping process obtaining them. We were able to ship out some of our orders but the following week Priley, our shipping manager, came down with what we thought was the flu only for his condition to get worse and by April 9th he was in the hospital. He was kept overnight for a few days, and eventually was diagnosed with a double herniation in his lower back.
Priley has spent the last two weeks in terrible pain, but powers through to his recovery.
This entire process has been as frustrating and time-consuming for us as it has been for you, but we can only ask for your patience for a little longer. Everything will be shipping out as soon as physically possible.
Suffice to say, we do not plan on running pre-orders again.
From a longtime fan to all my fellow fans,
Tue Mar 29, 2017 - Delayed Dakimakura Covers
First of all our deepest apologies for our lack of news regarding the last shipment of dakimakura covers. We know many of you have been patiently waiting and we should have been more forthcoming with updates.
Onto the details: our first delay was due to a mass misprint that affected nearly the entire batch of dakimakura covers we ordered. We had to send proof of the misprint to our manufacturer as well as wait for our ticket to be processed, this took a few weeks on top of the time it took for the batch to arrive normally.
Then, when we thought we would be shipping our pillow cases by February, the new shipment sent by our manufacturer was delayed. We asked them about the status of the order and the process took more weeks to complete; by then it was March. On the 20th we were finally told the pillow covers would arrive this week and given an order tracking number to check the state of the shipment, the number did not work when we tried it (due to a high volume of packages shipped, the manufacturer said), but it worked this week. On the tracking page we confirmed that the package was processed at the origin port the 15th of March and there have been no more changes to the shipment status since then. We have just contacted our manufacturer for more updates.
That is the news so far.
We thank you sincerely for your patience and once again apologize for this delay. We will try to post weekly updates on the shipment until it finally arrives.
In good news though, the newest order of shirts should be arriving some time this week, and we have a preview of how the new green shirts look right here.
Wed Mar 22, 2017 - Intermission
Dear fans, now that the current manga chapter has ended, I will begin uploading black and white illustrations until the next chapter begins in April. Two times a week just like the manga. Thank you for your support!